Yes! Lahat ng Home Cartel products ay may warranty covering manufacturing defects.
Warranty Coverage:
- Bulbs and LED components: 1-month warranty
- Service Warranty (electrical components): 1-year warranty
Ano ang covered?
- Manufacturing defects
- Electrical component failure under normal usage
- Defective parts upon delivery (report immediately)
Ano ang hindi covered?
- Physical damage from handling or misuse
- Unauthorized modifications or DIY repairs
- Damage caused by incorrect installation (installed by another installer)
Paano mag-claim ng warranty?
- I-email ang sales@homecartel.com with:
- Your order number and the name of the order
- Photos of the product and the defect
- Brief description of the issue
- Our team will review within 2-3 business days.
- Kung confirm na covered ng warranty, we'll arrange repair or replacement.
Note: Warranty coverage may vary by product. Check your product details or ask our sales team for specific warranty terms.
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